Some users were also able to narrow the error message down to the weird U2 album thing, but again that’s not consistent. There are a variety of attempted explanations for the Unable to Download Item message in iOS, most of which have to do with iTunes Match, iBooks, or the iOS Automatic Updates feature which downloads apps, music, and media, but turning off that feature may still lead to the message appearing. That should be the end of the message, and you will likely never see it again.
Wait about 15 seconds then disable Airplane mode. Tap on the “Done” button to dismiss the error. Flip open Control Center and tap to enable AirPlane mode. If you do immediately see the “Unable to Download” error message again, try the following: Reset your iOS device by pressing and holding the sleep/wake button and the Home button together until you see the Apple logo.So what should you do if you get this error message on your iPhone or iPad at random, sometimes even repeatedly?Īssuming you didn’t actually try to download anything (and if you did try to download something and got this message, simply check your network connection and try again – that should be the end of it), just tap on “Done” and it should go away, if you tap on “Retry” it can often cause the error message to keep returning over and over again. Note that will reset all network settings including your Wi-Fi passwords. Reset Network Settings by tapping Settings > General > Reset > Reset Network Settings, and then your iOS device will restart. Tap Settings > Wi-Fi and turn Wi-Fi off and then on again. Restart your device, then Settings>iTunes & App Store>Sign in and then try again. Settings > iTunes & App Store > Your Apple ID > Sign Out. To turn back on, press and hold the on/off button until the Apple logo appears. 
Simply press and hold the on/off (sleep/wake) button until you see the red slider and slide the slider to turn your device off. If you get an error message, go back to turn on “Set Automatically” then try to download the apps again. Tap Settings > General > Date and Time > Set Automatically > and slide to turn off “Set Automatically”. Simply double tap the icon of the app that you are unable to download and wait for a few seconds. After each step, check whether you are still having this problem.
Try the following steps to fix the problem.
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